Why am I experiencing video glitches or bad video quality

If you are experiencing video glitches, it is likely due to insufficient upload speed and an inconsistent internet connection. We recommend conducting a test in your home environment with a reliable and high-quality upload connection to ensure optimal performance. A minimum of 10Mbps of good quality connection is recommended.

Moreover, bad battery health might cause poor video quality. Overheating of your mobile device is a common occurrence when processing videos that require significant CPU power, resulting in rapid battery drainage and subsequent heat generation. To avoid any interruptions during your streaming sessions, we strongly advise using a mobile phone with a healthy battery. If the battery is worn out, it may generate more heat and discharge faster, potentially leading to video freezing.